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    Resource

    • A Resource can be a Customer, Supplier, Member of staff, lead or payment recipient. Resources are generally people or companies that are used in conjunction with multiple areas of the system containing a range of details about resources such as contact information to bank accounts. Each resource is restricted to one user.

    How to view a Resource

    Viewing a Resource

    Either select Resource from the HR section in the Main area of the pulse menu -

    Note

    This is an example screen shot of the pulse menu.

    Position of the menu items within pulse will vary according to available options and dependant on personal screen resolution.

    or from the Main Menu select HR then Resource -

    or enter Resource in the Quick Launch Side Menu.

    This will then show the Resources on the system where normal customisation of Sets can be used.

    • Resource: This will be the resources code.
    • Resource information: First name, last name, description and user account.
    • Group: The group that the resource belongs to e.g. customer or supplier.
    • Allow: these boxes will be ticked or unticked indicating the resources authorisation to different functions e.g. timesheet entry or tasks.
    Tip

    To modify the columns displayed, select on the top right of the page, then tick/untick the information you want to hide or display.

    Note

    If Enforce data access control is set on the Contact group, you will need the correct Data Access Control access on the Legal entity to see the correct records.

    How to create a new Resource

    Creating a Resource
    1. Select Resource from one of the options as shown above in Viewing a Resource.

    2. Select either New or New (from user) - from the dropdown menu.

    3. Fill in the account name to identify the contact account.

      Tick one or more of these boxes to assign the resource to a Resource group

    4. Fill out the rest of the tabs

      Depending on the type of accounts selected and the User roles, will depend on the Tabs that will be displayed.

    • Contacts
    • Details
    • Resource
    • Documents
    • Transaction history
    • Legacy documents
    • Bank Accounts
    • This section will present the contacts that you have listed for the resource. Press Edit then Add to list more contacts under the resource.

    • You can also Assign a contact to be the main account if there is more than one contact.

    • Resource details are kept in this tab e.g. VAT and company number.

      If a Resource group is selected in the Resource tab that has Enforce data access control option ticked in Resource groups, then Legal entity is a mandatory requirement.

      Note

      This Legal entity value will show when Exporting the Resource details.

      When Importing the data, the Legal Entity code must exist in order to populate the Legal Entity on the contact record.

    • The resource management is setup in this section e.g. allowing timesheet and tasks.

    • Resource group and department is set in this section which will result in the resource inheriting defaults set for the groups or departments e.g. authorisations or absence entitlement.

    • The resource manager is set in this section which will affect Authorisation Workflows sent to the resources manager.

      Note

      If a Resource group is selected that has Enforce data access control option ticked in Resource groups, then Legal entity must be specified in the Details tab and is mandatory.

    • A list of the resource's documents is stored in this tab e.g. expenses.

    • The transaction history for the resource is stored in this tab. There are also analytics available to customise how you see the data.

    • This is where the resources old documents will be stored.

    • This is where the resources bank accounts will be stored.

      Note

      If the User account has Resource: Read Only (excluding bank accounts) as a User role, then this Bank accounts tab will not show and the Resource record will be Read only.

      If the User account has Resource: Read Only as a User role, then this Bank accounts tab will show and the Resource record will be Read only.

    How to amend a Resource

    Amend a Resource
    1. Select Resource from one of the options as shown above in Viewing a Resource.

    2. Select the Resource to amend.

    3. Select Amend.

    4. Amend the selection criteria then press Apply.

      • Salesperson: Tick for the Resource to be selectable as responsible on Sale documents.

      • Buyer: Tick for the Resource to be selectable as responsible on Purchase Orders.

      • Requester: Tick for the Resource to be selectable as responsible on Requisitions.

      • Send remittance: Tick to send remittance to the Resource upon payment of expenses.

      • Allow task: Tick to identify resource that will be allocated tasks. This is required to compliment user role access to enable the recording of tasks for resource that are not a user.

      • Allow timesheet: Tick to identify resource that will be able to record timesheets. This is required to compliment user role access to enable the recording of timesheets for resource that are not a user.

      • Allow absence: This checkbox is read only and will be automatically ticked if the Resource is related to an Absence Group.

      • Allow expense: Tick to identify resource that will record expenses. This is required to compliment user role access to enable the recording of expenses for resource that are not a user.

        This option will present you with a new section for Expenses to allow input of Payment Method and Payment Terms.

    How to Import Resources details

    Importing Resources
    1. Select Resources from one of the options as shown above in View a Resource.

    2. Select Resource Import from the button.

    3. Enter options for Import.

      • File: The source file created and saved previously.
      • Apply resource group defaults: Tick to apply defaults.
      Tip

      To create an Import file with the correct formatting, Export a file first and save to your external source. Then use this file to add updated Resource details.

    4. Select Submit.

      Warning

      iplicit allows a maximum of 5,000 rows in a single Import.

      If your Import is too large, an error message will tell you that the Import cannot be processed and will advise you to create smaller Import files.

      If the latter is not possible, please contact Customer support.

    How to Export Resource details

    Exporting Resource details
    1. Select Resources from one of the options as shown above in View a Resource.

    2. Select Resource Export from the button.

    3. Enter options for Export.

      • Resource groups: Enter Resource groups to export from the dropdown list.
      • Include closed: Tick to include closed bank accounts.
    4. Select Submit.

    5. The Export file is created as an Excel spreadsheet.

      This file can now be opened in Excel to show the selected Resources' data.

      Note

      Many fields are exported including -

      • URL
      • Phone numbers
      • Email addresses
      • Address
      • City
      • Region
      • Postcode
      • Country code
      • Description
      • Default delivery address type
      • Default invoice address type

    How to Import Bank details

    Importing Bank details
    1. Select Resources from one of the options as shown above in View a Resource.

    2. Select Contact Bank Import from the button.

    3. Enter options for Import.

      • File: The source file created and saved previously.
      • Update top bank: If a bank already exists for the contact account and you've input new details, ticking this box will update the top bank account's details.
      Tip

      To create an Import file with the correct formatting, Export a file first and save to your external source. Then use this file to add updated bank details.

    4. Select Submit.

      Warning

      iplicit allows a maximum of 5,000 rows in a single Import.

      If your Import is too large, an error message will tell you that the Import cannot be processed and will advise you to create smaller Import files.

      If the latter is not possible, please contact Customer support.

    How to Export Bank details

    Exporting Bank details
    1. Select Resources from one of the options as shown above in View a Resource.

    2. Select Contact Bank Export from the button.

    3. Enter options for Export.

      • Resource groups: Enter Resource groups to export from the dropdown list.
      • Include closed: Tick to include closed bank accounts.
    4. Select Submit.

    5. The Export file is created as an Excel spreadsheet.

      This file can now be opened in Excel to show the selected Bank details data.

    How to lock a Resource

    Lock a Resource

    Locking a resource will disable it.

    1. Select Resource from one of the options as shown above in Viewing a Resource.

    2. Select the Resource to Lock.


    Updated June 2025

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