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    Absence Manager

    • The primary role of Absence Manager is to enter absence on behalf of other resource(s).
      • Users can enter their own absence using My absence.
      • This requires the user to be delegated responsibility on behalf of named resource, see User delegation setup for instructions on how to set this up.
    • NB. The responsibilities of Absence Manager are for the entry of absence. The setup of Absence e.g. Absence Groups, periods, etc require the Absence: Admin user role.

    How to view Absence Manager

    Viewing Absence Manager

    Select HR / Absence from the Main section of the pulse menu -

    Note

    This is an example screen shot of the pulse menu.

    Position of the menu items within pulse will vary according to available options and dependant on personal screen resolution.

    or from the Main Menu select HR then Absence -

    or enter Absence manager in the Quick Launch Side Menu.

    This will then show the Absence manager items on the system where normal customisation of Sets can be used.

    Tip

    To modify the columns displayed, select on the top right of the page, then tick/untick the information you want to hide or display.

    When selecting and opening an absence group, you will see the following tabs.

    • Absence periods
    • Resources
    • Summary
    • Entitlement
    • Absences
    • Defaults
    • Special Days
    • Recent

    This tab will present your absence period description e.g. 2022 and the date each absence period runs from and to.

    • Absence: Admin access is required to change the Absence periods.

    The resource(s) that are in the absence group will be shown here.

    • Absence: Admin access is required to change the resource.

    A summary for all the resources in the absence group will be presented in this tab.

    This tab presents the entitlement days given to each resource in the absence group e.g. 25 entitlement days would mean the resource can take 25 days of during that absence period.

    The ability to enter Entitlement requires the Absence: Admin user role.

    This tab presents the all the absences taken for each resource in the absence group.

    Absence can be entered here by the Absence Manager on behalf of delegated resource.

    The absence group defaults shows the hours in a working day e.g. 9-5 would be 8 hours. The defaults also presents the max days the resources can carry forward to the next absence period. This is for when a resource has not used all their entitled days (holiday).

    The ability to enter defaults requires the Absence: Admin user role.

    Special days are logged here. A special day is a day that resources are not expected to be working, therefore they will not need to book the days off e.g. national holidays.

    The recent tab shows all absence activity in chronological order.

    What are the prerequisites to entering Absences

    Absences creation prerequisites
    • Absence setup

      Create an Absence Group.

      Tip

      Identify the Absence Group with a name that describes it's scope. If for example, your Absence Period is Calendar Year then use this as the name. If you wish to create an Absence Group per Legal Entity then you would probably like to include the Legal Entity in the name.

      An Absence Group may be associated with a Special Calendar.

    • Absence Period

      Absence periods reflect the periods of absence (typically annual) for the Absence Group. In this example, we are using Calendar year (January - December).

      Select Add to create Absence Period(s).

    • Absence Group Resource

      Assign Resource to the Absence Group.

      Note

      A Resource can only be in one Absence Group and they will be assigned Entitlement and request absence related to this Absence Group. However, if you have e.g. two Absence Group and the Resource moves from one to the other (e.g. Resource now employed by Legal Entity B then the).

    • Special Calendar

      If you wish to see special days (e.g. bank holidays) on your resource schedule, assign the Absence Group to a Special Calendar. This is set on the Absence Group 'defaults' tab.

    • Absence Summary

      This shows a summary of entitlement & absence per Resource. By Default, it will include all open Absence Periods and active Resource.

      Note

      Select "Show closed" to see Resource which has had Entitlement / Absence assigned to the Absence Group but the Resource is no longer active or has been moved to another Absence Group.

    • Entitlement tab

      This tab shows Absence Entitlement that has been awarded for the selected Absence Period(s).

      Select Entitlement to create Absence Entitlement on behalf of Resource.

      Select the appropriate Entitlement Document Type and press Create.

      Select the Resource, Absence Period, the Entitlement allocation, reason for awarding the Entitlement and select Submit to send for authorisation.

      Note

      Authorisation Workflow is available for Absence Entitlement e.g. send to Resource, Line Manager for authorisation. If no workflow is setup, the Entitlement will be auto authorised.

      View the Absence Group Summary to check allocations.

    • Defaults tab

      Set the Special Calendar which will enable e.g. Bank holidays to be shown in the Resource Schedule.

      Identify the max days carry forward and hours in day to reflect the policy for this Absence Group.

    • Special days tab

      Special days is a read only grid of special days entered against the Special Calendar.

    • Absence Document types

      The table below shows the author Absence Document Types. If this set does not reflect your needs, select +NEW to create your own.

      For help see Absence Document Types.

    • Absence Types

      Absence types are generic groupings for use in Absence Entitlement and Absence Requests.

      Entitlement and Requests which share the same Absence Type are used on the Absence Summary to reflect usage and remaining.

    • Setting up an absence admin

      1. Open user accounts in the finder.

      2. Find the user that you want to grant permission.

      3. Press Select under the permission tab.

      4. Search Absence admin.

      5. Select the Absence admin role then press the single chevron.

      6. Press Apply.

    How to enter an Absence

    Entering an Absence
    1. Select Absence Manager from one of the options as shown above in Viewing Absence Manager.

    2. Select and open the Absence group to add the Absence to.

    3. Select the Absence tab which will show all the Absences that have been requested for the selected Absence Period.

    4. Select Absence to create new an Absence Request.

      Note

      You can only create Absence on behalf of a Resource that you have been delegated responsibility to enter absence on behalf of.

    5. Select the appropriate Absence Request Document Type and then Create.

    6. Enter the Resource, Date range, no of days requested and reason for the Absence.

      Note

      When creating the Absence Request, a view of the related Resource Schedule is shown to provide an insight to potential other Absence conflicts for the selected Absence date range.

      View the Absence Group Summary to check requests.

    7. Select Submit or Create as draft.


    Updated January 2025

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